Privacy Policy

Last updated: April 22, 2026

LuminoCloud ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luminocloud.com and use our AI-powered workflow automation platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, company name, and billing information when you create an account.
• Usage Data: Information about how you use our platform, including workflow configurations, execution logs, and feature usage.
• Technical Data: IP address, browser type, device information, and cookies for analytics and service improvement.
• Communication Data: Information provided when contacting our support team or subscribing to our waitlist.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our AI workflow automation services
• Process your workflows and execute automations on Google Cloud infrastructure
• Send you updates about your account, service changes, and new features
• Analyze usage patterns to optimize our AI models and workflow engine
• Ensure platform security and prevent abuse
• Comply with legal obligations

3. Google Cloud Infrastructure

LuminoCloud is built entirely on Google Cloud Platform. Your workflow data is processed and stored using Google Cloud services including Cloud Run, Firestore, Cloud Storage, and Vertex AI. All data is encrypted in transit (TLS 1.3) and at rest using Google Cloud's encryption standards. Our infrastructure operates in compliance with Google Cloud's security certifications.

4. AI Data Processing

When you use AI-powered nodes in your workflows, your input data is processed through Google's Vertex AI and Gemini API services. We do not use your workflow data to train our AI models. AI processing follows Google Cloud's AI data governance policies.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Google Cloud: As our infrastructure provider for service delivery
• Third-party integrations: Only when you explicitly connect external services in your workflows
• Legal requirements: When required by law or to protect our rights

6. Data Retention

We retain your account data for as long as your account is active. Workflow execution logs are retained for 90 days by default. You may request deletion of your data at any time by contacting us.

7. Your Rights (LGPD Compliance)

Under the Brazilian General Data Protection Law (LGPD), you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Data portability
• Withdraw consent at any time

8. Cookies

We use essential cookies for authentication and session management, and analytics cookies (Google Analytics) to understand how our platform is used. You can disable non-essential cookies in your browser settings.

9. Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. Our platform runs on Google Cloud's SOC 2 Type II certified infrastructure.

10. Contact Us

For privacy-related questions or to exercise your data rights, contact us at:

Email: hello@luminocloud.com

Website: luminocloud.com